Having heard about Americare through his neighbors recommendation, 83 year old Alfred visited one of our storefront offices for help. He came to us with documents from Medicare/Medicaid, and speaking only Cantonese, he did not know what they were asking for. His wife passed away and tended to manage such things, she spoke English.
Angela, an Americare representative translated all of the paper work and helped him reactivate his healthcare. When Alfred needed to go to Medicare offices, it was Angela that took him and stayed with him to provide assistance and support throughout.