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Services
Americare is a multi-service home care agency providing the highest quality of services with a staff of the most seasoned and skilled professionals. We provide skilled nursing care, psychiatric skilled nursing, wound care, post-operative and post-acute care, physical and occupational therapy, speech therapy, home health aides and social workers.
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Certified Behavioral Health Services
Americare is the only home health care agency in New York State certified in treating patients with a behavioral health diagnosis. At Americare, our nurses, therapists, and home health aides are trained and certified to provide specialized behavioral health services at home to these patients. We follow special protocols for patients suffering from – dementia, depression, and anxiety disorders. With professionals who are experienced and well-trained in behavioral health, you know your loved one’s needs are being met.
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Experience
Americare was founded in 1982. Since then we have grown into one of the largest
home health care agencies in New York State. But as we grow, so does our expertise and care for every single patient. Being able to provide you or your loved ones with the highest quality of home care requires highly trained, skilled professionals, with extensive experience. At Americare, we are constantly looking for new and more innovative ways to meet all of your needs or those of your loved ones needs. -
More Than Just A Social Worker
Do you know what the services (excluding homecare) that you or your loved one is entitled to? Do you know which community resources you or your loved one can benefit from? Taking care of one’s medical needs and doing the research to find the right services is usually a very daunting, and sometimes complicated task. Here at Americare, our social workers work with you every step of the way to help you navigate through, and identify the services that will meet your individual needs. Our social work staff can communicate in a number of languages, and their unique cultural sensitivity affords us the ability to get the highest quality of services that each patient deserves. Social workers conduct home visits to perform psychosocial assessments and provide information about community resources such as assistance in filling a Medicaid application, food stamps, or programs for reduced utility costs such as Home Energy Assistance Program (H.E.A.P), Personal Emergency Response Systems (P.E.R. S) or other entitlement programs such as – Access-a-Ride, Meals-on-Wheels etc.
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Compassion
Americare’s quality begins with the superior qualifications of each member of our staff. Then there is a special ingredient which makes Americare unique- compassion. At Americare, we are very aware of the emotional, physical, and financial stress that is associated with caring for a loved one at home. Expedited answers to your questions and quick placement of care are hallmarks of Americare. Whether you are a social worker, nurse, doctor or just a concerned family member, we work hard to provide you with the answers and services that fit your needs.
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Language and Cultural Sensitivity
At Americare, we understand the importance of being sensitive to the language and cultural differences of each patient that we are caring for. Communication between the patient, the patient’s family, and the skilled professionals must be at an optimum in order for it to be a successful home care experience. We feature a staff that can communicate in a number of languages, who bring their unique cultural sensitivity to each patient entrusted to our care. Our staff is also trained in cultural and religious sensitivity. Our ability to communicate with our patients, their doctors and family members helps everyone involved get the highest quality of home health care that they deserve.
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Location and Availabiliy
Saying “24/7 Care” doesn’t always mean “24/7 Care.” At Americare, we stand behind our commitment of availability. In most cases, our large staff allows us to provide immediate services and replacements if necessary at a moments notice. Whether it’s a holiday or a weekend or just an average weekday Americare is right where you need us most- “At home with you!” Americare services the five boroughs of New York, Long Island, Westchester, Rockland, Orange, Dutchess, Putnam, Sullivan and Ulster Counties in the Hudson Valley.
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Americare’s Relationship with Hospitals
At Americare, we know that working closely with hospitals and doctors is a vital step towards a patient’s short and long term recovery. When requested, an Americare registered nurse can come to the hospital to do a preliminary assessment of your home care needs. We will work closely with your doctor, medical professional and social worker to find the best program of care that will ensure that your transition back to your home is as smooth as possible.
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Personal Attention = Patient Relations
Why are patients recommending us to their friends and family? At Americare, our commitment to patient satisfaction has been proven over and over. That’s because our Patient Relations Department is there to give patients a direct line of contact. At Americare, we don’t wait for a problem to arise before we react. We call every patient before and after their home care is set up to make sure that there is 100% satisfaction. We will do whatever is possible to accommodate you or your loved one’s specific needs. And if there is an issue of any kind, we will do everything we can to correct it quickly.
